Repairs

  • Your footwear is constructed in such a way that it can be taken to any shoe repair shop for repairs locally.
  • I may take on a repair with prior communication on a case by case basis.

 

 

Exchanges

  • Your footwear may be returned or exchanged within 30 days of the ship date. 
  • Please send the item to me at the address Contact menue or the address on the packing slip. 
  • Make sure to enclose your packing slip so that I can exchange properly!  If I cannot identify your exchange, I hold onto the item until contacted. 
  • Write your instructions on the packing slip, for example “Please exchange for size X”.  Also include any blue or yellow size tags that came with your footwear. 
  • Do not ship by any method that requires a signature on my end.   Do not ship COD, the item will be refused.  
  • Exchanges will be mailed back out within a week. 
  • Unless prior arrangements are made with me in advance, I will not refund shipping charges, only the price of the footwear itself.  For exchanges, you pay the postage back to me, and I pay the return postage back to you. 
  • Failure to follow these instructions will most definitely delay your exchange.  

 

 

Returns

  • Your footwear may be returned within 30 days of the ship date. 
  • Please return the footwear to me at the address Contact Page or on your packing slip. 
  • Make sure to enclose your packing slip so that I can credit properly!  If I cannot identify your return, I cannot issue a refund. 
  • Write your instructions on the packing slip, for example “Return”.  Also include any blue or yellow size tags that came with your footwear. 
  • Do not ship by any method that requires a signature.  Do not ship COD, the item will be refused.
  • Returns will be refunded when they get back to me.  
  • Failure to follow these instructions will most definitely delay your return.  

 

Once again, thank you for your order!